Complete our online consultation form.  We aim to respond within 48 hours.  Note if you submit your form on Saturday or Sunday we will not receive it until Monday morning.

Alternatively use Patient Access - remote access to the Practice:

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
Sign in with ease using your NHS login.

Urgent Appointment

Patients who request to see a doctor the same day please telephone 0161 681 1353 you will be given the option of attending Extended Access (see bottom of page) or will need to be triaged by a doctor first to check on your symptoms. You will be asked by the receptionist to leave a contact number and brief details and then be advised by the receptionist when a doctor will call you back to discuss your problem.

The doctor will decide if you need to be seen that day or if it will wait for the next available appointment.

We would like to remind patients that same day appointments are for urgent medical problems only.

Patients will not be seen for the following:-

  • Repeat Prescriptions
  • Sick Notes
  • Long Standing Conditions
  • Test Results (unless instructed by GP)

We would ask that all requests are made before 10:30


You may also contact:

Urgent Care Hub Tel:0161 839 6227
Online or Call 111
NHS App:

Routine Appointment

To make a doctor/nurse appointment please telephone or call into the surgery during surgery times.

Alternatively use our online booking system, Patient Access, via the link at the top of this page. You must be a fully registered patient at Newton Heath Health Centre to use this system and will need a letter from us containing personalised access codes. Come to the GP reception to ask for Patient Access and you will be given an application form to fill in. You will also need to show 2 forms of ID - photo ID (i.e. passport/driving license) and proof of address (bank statement, utility bill etc. dated within the last three months). The reception staff will subsequently provide you with your personalised registration information.

The first time you access the site you will be asked to create an account (details of how to do this are in the patient registration letter which also contains your personalised access codes).


Evening and Weekend appointments are available in the Extended Access Service.  Ask the receptionist to book an appointment.

Ten minutes is not a great deal of time in which to conduct a consultation with all that it entails, and we suggest the following:

  • Please make separate appointment for each member of your family
  • Avoid bringing a list of problems, as one appointment is really only meant to address one complaint, although we may be prepared to discuss a second, minor complaint in a ten minute appointment, at our discretion.
  • Please don't expect clinicians to complete forms (e.g. benefit claims, holiday cancellation forms etc.) during an appointment. These should be left at reception for collection another day (there may be a charge for this work.

Home Visits

Home visits are restricted to housebound patients - mainly the elderly and chronically sick.  We cannot offer the same range of medical services at home. 

If you need a home visit, please contact the surgery before 11am. The receptionist will ask a few details and will then pass the message on to the GP who will contact you by telephone or visit later on in the day. Please note that the visiting doctor may not be your own.

Your GP may refer you to the Acute Home Visiting Team to be visited at home by a community nurse. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.


If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs


Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

Evening and Weekend Appointments (Extended Access)